Privacy and the security of your personal information is extremely important to us.

This privacy notice describes how Nimbus manages your personal information in accordance with the law and your rights, specifically with regards:

• Data Protection Act 2018 
• The retained EU General Data Protection Regulation 2016/679 (UK GDPR)
• The governing/supervisory body for upholding data protection rights is the Information Commissioners Office (the ICO)  

Because of that, this notice sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.  This gives effect to our commitment to protect your personal information.  We may update this statement from time to time so please check our website for the most recent version.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

• name and job title
• contact information including email address and IP address 
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

The information collected about you will help us to understand your needs and provide you with a better service and in particular for the following reasons: 

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@nimbuscs.com 

Be assured that we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we cannot be held responsible for the privacy practices nor the content of these sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, write to us at Nimbus, Unit 3C, Herron Wharf, Herron Road, Belfast BT3 9LE.  We reserve the right to charge a ‘reasonable fee’ when a request is made, this fee will be based on the administrative cost associated in providing this information.  

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.